Answers & Support

Niagara's Computer Repair Help Centre

Name: JTG Systems
Address: 577 Niagara Street, Welland, ON, L3C 1L9, CA
Telephone: (905) 892-4555
Price range: $$

50+ quick answers covering repairs, pricing, warranty, security, and business IT. Still stuck?

Ask a Question Call (905) 892-4555

Quick Answers

Three fast responses for the questions we hear every day.

Do you really offer same-day repairs?

Yes—most walk-in repairs are completed the same day when parts are in stock.Book now or call (905) 892-4555 to confirm availability.

How much will my repair cost?

Diagnostics are 100% free and quotes are shared before work starts—no surprises.Get an estimate.

What warranty do you provide?

Repairs include a 90-day workmanship warranty (SSD upgrades carry three years). If the same issue returns, book a follow-up and we’ll make it right.

20+

Years Experience

1,100+

5-Star Reviews

Free

Diagnostics

Rated in Niagara

General Questions

Do you repair all brands of computers and phones?▸

Yes. We service Dell, HP, Lenovo, Asus, Acer, Microsoft Surface, Apple (MacBook, iMac, iPhone, iPad), Samsung, Google, LG, and more.Book any repair.

Is my data safe during repairs?▸

Absolutely. We follow strict privacy protocols, isolate customer data, and maintain Crime Stoppers Niagara partnership plus police clearance certificates.Learn about our process.

Do you offer onsite or remote services?▸

Yes—Niagara businesses can schedule onsite visits, and many software issues are resolved remotely. Most clients still love our same-day in-shop turnaround.Arrange service.

What happens if my device can’t be repaired?▸

If a fix isn’t economical, diagnostics remain free. We can recover your data, recycle the hardware responsibly, and help you choose a replacement.

Do you sell refurbished computers?▸

Yes—professionally restored systems with a 90-day warranty, plus custom PC builds to match your budget and workload.Check availability.

Can you handle business IT needs?▸

We deliver full-stack business IT: networks, servers, cybersecurity, cloud migrations, support contracts, and priority response for Niagara organizations.Explore business services.

What payment methods do you accept?▸

We accept cash, debit, Visa, MasterCard, American Express, e-transfer, and NET 30 terms for approved business accounts. Payment is due once you’re satisfied.

Repairs & Services

What devices do you repair?▸

We service desktops, laptops, Macs, gaming rigs, phones, and tablets—from screen swaps and battery replacements to logic-board work and liquid damage recoveries.Book a repair.

Can you handle gaming or custom PCs?▸

Absolutely. We build, upgrade, and repair custom systems, optimise cooling, replace GPUs/PSUs, and solve stability issues.

Do you offer onsite support?▸

Yes—our technicians travel across Niagara for business and residential calls.Schedule onsite help.

Pricing & Diagnostics

Are diagnostics really free?▸

Yes. We troubleshoot first, then review repair options with you before we touch anything.Start a diagnostic.

How do I get a quote?▸

Call (905) 892-4555 or submit the contact form for pricing tailored to your device.

Do you offer payment flexibility?▸

Large projects can be staged—talk to us during diagnostics and we’ll set expectations together.

Warranty & Confidence

What does your warranty cover?▸

Every repair includes 90 days on parts and labour (SSD upgrades: three years). If the same issue recurs inside that window, we rework it at no cost—justbook a follow-up.

Do you use quality parts?▸

We source OEM or premium-grade parts from trusted suppliers, balancing reliability and budget.

How do you prove trust?▸

Readers’ Choice winner (Welland & St. Catharines), 1,100+ five-star reviews, Crime Stoppers Niagara partner, and current police clearance.

Turnaround & Process

How fast can you repair my device?▸

Many common fixes are completed same day or within 24–48 hours.Request a time slot.

Do I need an appointment?▸

Walk-ins are welcome—just drop by during business hours. Prefer a booking? Call ahead and we’ll set one.

Will you keep me updated?▸

Yes. We confirm diagnostics, outline costs, and notify you as soon as the repair is ready for pickup.

Data & Security

Is my data safe with you?▸

Yes—we isolate drives, follow strict confidentiality practices, and can sign NDAs for business engagements.

Do you recover lost files?▸

We tackle deleted files, failed drives, and device-to-device transfers.Start a recovery.

Should I back up before repair?▸

If possible, yes. If you can’t, we can clone or back up data prior to hands-on work.

Business Support

Do you manage business IT?▸

We provide managed support, networking, cybersecurity, backup planning, and emergency response for Niagara businesses.Request a consult.

Can you help with compliance and security?▸

Our cybersecurity-trained technicians perform assessments, hardening, monitoring, and reporting tailored to your environment.

Do you train new technicians?▸

We mentor co-op students from ABM & Trios College and can train your staff on best practices.

Still Have Questions?

Our expert team is here to help with any questions you may have about our computer repair services. With over 20 years of experience and 1,100+ 5-star reviews, we're Niagara's most trusted repair service.

JTG Systems

Quick Answers

Three fast responses for the questions we hear every day.

Do you really offer same-day repairs?

Yes—most walk-in repairs are completed the same day when parts are in stock.Book now or call (905) 892-4555 to confirm availability.

How much will my repair cost?

Diagnostics are 100% free and quotes are shared before work starts—no surprises.Get an estimate.

What warranty do you provide?

Repairs include a 90-day workmanship warranty (SSD upgrades carry three years). If the same issue returns, book a follow-up and we’ll make it right.

Niagara's Computer Repair Help Centre

Quick Answers

Do you really offer same-day repairs?

How much will my repair cost?

What warranty do you provide?

General Questions

Repairs & Services

Pricing & Diagnostics

Warranty & Confidence

Turnaround & Process

Data & Security

Business Support

Still Have Questions?

Just drop in

Visit Us

Call Us

Business Hours

Niagara's Computer Repair Help Centre

Quick Answers

Do you really offer same-day repairs?

How much will my repair cost?

What warranty do you provide?

General Questions

Repairs & Services

Pricing & Diagnostics

Warranty & Confidence

Turnaround & Process

Data & Security

Business Support

Still Have Questions?