"Excellent experience working with John. I called him on a Saturday expecting to have to leave a message and thought I'd have to drop my MacBook off the next week. Instead, he answered the phone and told me to bring it in right away. Dropped it off a few minutes later and John said he would get it done by the end of the day! Apple could not help me with their own machine, but John did, and he did it fast! I had been waiting for over a month for Apple. My MacBook has the weird "C" style USB ports, and I forgot to bring the adapter. John even offered to come and get it from my house in order to get the job done! My advice? Support your local businesses, especially the ones that provide a high level of customer care. I hope to never have computer problems ever again, so I'll never have to go back, but who are we kidding? It's going to happen, and when it does, I know where I'm taking my computer! John goes above and beyond to serve his customers. Highly recommend JTG Systems!"