Terms of Service

These Terms of Service ("Terms") govern your use of the JTG Systems website (jtgsystems.com) and our professional repair and IT services. By accessing our site or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

If you do not agree to these Terms, please discontinue use of our website and services immediately.

2. Device Intake & Repair

• Ownership: You must be the lawful owner of any device submitted for repair.
• Backup: You are responsible for backing up your data BEFORE service. JTG Systems is not liable for data loss.
• Abandonment: Devices left for more than 90 days after service completion may be recycled or sold to recover costs.

3. Pricing & Payment

Estimates are provided based on initial diagnostics. Final costs may vary if additional issues are discovered. Payment is due upon completion of services. Accepted forms of payment include Cash, Credit/Debit, and Interac.

4. Limited Warranty

We provide a 90-day limited warranty on most repairs (parts and labor). Exclusions include liquid damage, physical damage post-repair, and software-only issues.

5. Liability Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW: JTG Systems, its owners, and employees shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or business interruption arising from our services.

6. Right-to-Repair

In accordance with Ontario's Right-to-Repair Act (Bill 187), we use OEM-quality or manufacturer-approved parts where available and will advise clients of part origins during repair.

7. Indemnification

You agree to indemnify and hold JTG Systems harmless from any claims, damages, or legal fees arising from your breach of these Terms or misuse of our services.

8. Dispute Resolution

Any disputes shall be governed by the laws of the Province of Ontario, Canada. Venue shall be the courts of the Niagara Region.

9. Contact

For legal inquiries, please contact: legal@jtgsystems.com