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JTG Systems
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JTG Systems
Monday to Friday, 12PM-6PM. Bring your device and we'll take it from there - no booking, no fuss.
577 Niagara Street
Welland, ON L3C 1L9
FREE diagnostic upon walk-in.
Check in at the front desk and we'll get started.
(905) 892-4555
FREE estimates - call us!
Prefer face-to-face? Drop by.
No appointment required.
Same-day repairs while you explore downtown Welland.
Drive failed or files deleted? We recover data from every device with Niagaraβs highest success rate.
We are the highest-rated computer company in Niagara.
JTG Systems handles mechanical failures, SSD corruption, RAID rebuilds, and mobile device losses with clean-room equipment and forensic software. Get a free evaluation, a no-data-no-fee guarantee, and emergency service during business hours.
Emergency slots available. Bring your device or schedule on-site service and weβll begin recovery immediately.
Data loss is stressful, but in most cases your files can be restored. JTG Systems combines clean-room hardware repair with forensic imaging to recover documents, photos, databases, and mailboxes from desktops, laptops, servers, and mobile devices across Niagara.
Over 20 years of experience and 1,100+ five-star reviews mean you can trust the process: diagnostics are free, you approve the quote before work begins, and you only pay when we successfully recover your data.
Our expertise covers all data loss situations, from simple accidental deletions to complex mechanical failures:
Files deleted by mistake, emptied from the recycle bin, or removed through command line or file manager operations.
Common Signs:
Recovery Success Rate: High (90-95%)
Storage device that has been formatted, either accidentally or intentionally, losing all data on the drive.
Common Signs:
Recovery Success Rate: High (85-90%)
File system damage making data inaccessible, often caused by improper shutdowns, software errors, or virus infections.
Common Signs:
Recovery Success Rate: Medium-High (75-90%)
Physical damage to drive components such as read/write heads, motor, or platters, causing hardware malfunction.
Common Signs:
Recovery Success Rate: Medium (60-80%)
Damage to the drive's electronic components, often from power surges, static discharge, or circuit failure.
Common Signs:
Recovery Success Rate: Medium (65-75%)
Problems with encrypted drives or files, including forgotten passwords, corrupted encryption headers, or ransomware attacks.
Common Signs:
Recovery Success Rate: Variable (10-80%)
We recover data from every storage device using specialized techniques tailored to the hardware and failure mode:
Traditional magnetic storage with mechanical moving parts, used in desktops, laptops, and external drives. Common problematic models include Seagate ST12000NM0007 (12TB), ST14000NM0138 (14TB), HGST 12TB series, and older WD Green drives.
Common Issues:
Our Recovery Approach:
Our technicians use specialized equipment in dust-free environments to repair and recover data from physically damaged HDDs, including platter swaps and head stack replacements. We have extensive experience with high-failure models like Seagate ST12000NM0007 and HGST 12TB drives.
Flash memory-based storage with no moving parts. Known problematic models include Samsung 980 Pro (2TB), 990 Pro (rapid health degradation), and 970 EVO Plus (2021-2022 batches). WD Black SN850X and Kingston NV2 are generally more reliable.
Common Issues:
Our Recovery Approach:
We employ advanced firmware-level recovery techniques for SSDs, specializing in Samsung 980/990 Pro failures. We can recover data from drives in read-only mode, perform chip-off recovery for failed controllers, and have experience with the widespread Samsung SSD issues from 2021-2024.
Multiple drives configured together for redundancy or performance. Common controllers include Dell PERC, HP Smart Array, LSI MegaRAID, and Synology/QNAP NAS systems. We handle all RAID levels (0, 1, 5, 6, 10, 50, 60).
Common Issues:
Our Recovery Approach:
Our RAID specialists can reconstruct arrays from multiple failed drives, including degraded RAID 5/6 with 2+ drive failures. We work with all major controllers (Dell PERC, HP Smart Array, LSI/Broadcom, Adaptec) and NAS systems (Synology, QNAP, Buffalo, Netgear).
Portable storage including USB drives (SanDisk, Kingston, Samsung T5/T7), SD cards (SanDisk Extreme Pro, Lexar), CF cards, and microSD cards. Common failures in fake/counterfeit cards and budget brands.
Common Issues:
Our Recovery Approach:
We provide chip-off recovery for damaged flash media, specializing in monolithic USB drives and microSD cards. We can recover from fake capacity cards, water-damaged GoPro/dashcam storage, and professional photography CF cards (Canon/Nikon RAW files).
Quick reference guide for drive-specific failures and recovery success rates:
Brand/Model | Common Issues | Failure Rate | Recovery Rate |
---|---|---|---|
Seagate ST12000NM0007 (12TB) | Head crashes, firmware bugs, bad sectors | High (3.5%+) | 70-80% |
Seagate ST14000NM0138 (14TB) | Motor failure, platter damage | High (2.8%) | 65-75% |
WD Blue WD40EZRZ (4TB) | Head parking issues, slow sectors | Medium (1.2%) | 85-90% |
WD Red Pro (8-16TB) | NAS RAID failures, URE during rebuild | Low (0.8%) | 90-95% |
HGST HUH721212ALE (12TB) | Bearing failure, servo errors | High (4.2%) | 60-70% |
Toshiba P300 (1-4TB) | Click of death, PCB failure | Medium (1.5%) | 80-85% |
Seagate Barracuda (1-8TB) | Bad sectors, firmware corruption | Medium (1.8%) | 85-90% |
Brand/Model | Common Issues | Failure Pattern | Recovery Rate |
---|---|---|---|
Samsung 990 Pro (1-4TB) | Rapid health degradation (10% in weeks), controller panic | Critical | 50-70% |
Samsung 980 Pro 2TB | Read-only failure mode, sudden death | High Risk | 40-60% |
Samsung 970 EVO Plus | 2021-2022 batch failures, firmware bugs | Batch Issue | 70-80% |
WD Black SN850X | Thermal throttling, firmware updates needed | Low | 85-95% |
Crucial MX500 (SATA) | Wear leveling, power loss protection | Very Low | 90-95% |
Kingston NV2/NV3 | Controller swaps, QLC endurance | Medium | 75-85% |
Intel 660p/665p | QLC wear, cache overflow | Medium | 80-90% |
Brand/Model | Common Issues | Vulnerability | Recovery Rate |
---|---|---|---|
Seagate Expansion (2-5TB) | USB bridge failure, PCB issues | Drop Damage | 75-85% |
WD My Passport | Hardware encryption, USB controller | Encryption Lock | 60-80% |
Samsung T7 Shield | USB-C connector damage, firmware | Water Resistant | 85-90% |
LaCie Rugged | Thunderbolt issues, internal drive failure | Shock Protected | 80-90% |
G-Drive Mobile | Time Machine corruption, USB-C | Mac Specific | 85-95% |
Note: Recovery rates are estimates based on typical cases. Actual recovery success depends on damage severity, data importance, and recovery techniques used. Firmware updates may resolve some issues - always update before concluding drive failure.
We follow a meticulous process to ensure the highest chance of successful data recovery:
We examine your storage device and provide a detailed assessment of damage, recoverability, and cost - all at no charge.
Using specialized equipment and techniques, we extract your data from the damaged device to secure recovery media.
We verify all recovered files, ensuring they're intact and functional before returning them to you.
Your recovered data is delivered on new storage media with detailed documentation and secure deletion of our recovery copies.
For physical drive recoveries, we operate in controlled environments where dust and contaminants are minimized, allowing safe access to internal drive components without causing further damage. Our technicians are trained in clean room protocols for hard drive disassembly and repair.
We utilize specialized hardware and software tools not available to the general public, including advanced imaging equipment that can create bit-by-bit copies of failing drives without causing further damage and proprietary software that can reconstruct damaged file systems.
Our team includes specialists in RAID recovery who can rebuild arrays from multiple failed drives. We can handle all RAID levels (0, 1, 5, 6, 10, etc.) and even custom or nested RAID configurations. We've successfully recovered data from arrays with multiple drive failures, where other recovery services failed.
We can recover data from encrypted drives and help with situations involving forgotten passwords in many cases. Our specialists work with BitLocker, FileVault, VeraCrypt, and other encryption systems to help restore access to your secured data while maintaining the confidentiality of your information.
We maintain a 95%+ recovery success rate for logical issues and 75%+ for physical damage cases, among the highest in the industry. Our specialized equipment and expertise allow us to recover data that others cannot.
We offer same-day data recovery for most logical issues, with priority handling for emergency cases. When your data is critical, we understand that every hour counts, which is why we prioritize rapid recovery.
If we can't recover your critical data, you won't receive a recovery invoice. We offer free evaluations and only charge when we successfully restore the files you needβour way of sharing the risk with you.
For logical issues (deleted files, formatting, etc.), most recoveries are completed same-day. Physical recovery cases typically take 2-5 business days, depending on the severity of damage and parts availability. We offer expedited service for emergency situations.
Pricing depends on the type of failure and device complexity. We provide a detailed quote after free evaluation, and there are no hidden fees. Call (905) 892-4555 to discuss your specific data recovery needs and pricing.
Yes, we can recover data from water-damaged devices in many cases. The key is to never power on a wet device and to get it to us as quickly as possible. Our technicians will disassemble, clean, and recover data from the components using specialized techniques.
Absolutely. We maintain strict confidentiality protocols. All recovered data is accessible only to authorized technicians, and we sign NDAs upon request. After delivery, we securely wipe all recovery copies from our systems.
Data recovery can be stressful, but with JTG Systems, you can rest assured your data is in good hands. We offer top-notch same-day data recovery services with a focus on speed, security, and affordability. Most recovery processes are completed the same day! Contact us today at (905) 892-4555.
Yes. We specialize in both mechanical and solid-state drive recovery and maintain a success rate above 95% for typical failures.
Most recoveries finish within 24β48 hours. Logical recoveries can be same-day, while physically damaged drives may require 2β5 business days.
No. We operate on a 'No Data, No Charge' policy. Diagnostics are free and you only pay when your files are successfully recovered.
We handle hard drives, SSDs, USB drives, SD cards, RAID arrays, smartphones, tablets, and servers across every major brand.
Specialized Apple Mac and MacBook data recovery
Desktop computer hard drive data recovery services
Complete computer repair and maintenance