Professional Data Recovery Services
Same-day professional recovery services for lost data from hard drives, laptops, and other storage media
With over 20 years of service in the Niagara region backed by 1,100+ Google Reviews, our team gets the job done fast and right. We offer a 90 Day Warranty on all workmanship.
Get Expert HelpProfessional Data Recovery Services Niagara
Don't panic if you've lost important data - in most cases, your files can be recovered with professional help.
Data loss can be a stressful experience, whether it's due to hard drive failure, accidental deletion, virus attacks, or other causes. Losing important files, documents, photos, or business data can have significant consequences. At JTG Systems, we specialize in recovering data from all types of storage devices and situations. Our computer repair specialists work closely with our data recovery team to provide comprehensive solutions.
Our team of data recovery technicians has years of experience in the industry and is highly trained in advanced recovery techniques. We have the expertise to recover data from even the most complex cases, including physically damaged drives and RAID arrays. Whether you need desktop data recovery or Mac data recovery, we understand that time is of the essence, which is why we work quickly and efficiently to recover your data with same-day service for most logical recovery cases.
No Recovery, No Fee Guarantee: If we can't recover your critical data, you won't pay a penny. We only charge if we successfully recover the files you need.
Common Data Loss Scenarios We Solve
Our expertise covers all data loss situations, from simple accidental deletions to complex mechanical failures:
Accidental Deletion
Files deleted by mistake, emptied from the recycle bin, or removed through command line or file manager operations.
Common Signs:
- âĸFiles missing from expected locations
- âĸAccidentally emptied recycle bin
- âĸDeleted wrong folder or partition
Recovery Success Rate: High (90-95%)
Drive Formatting
Storage device that has been formatted, either accidentally or intentionally, losing all data on the drive.
Common Signs:
- âĸDrive appears empty
- âĸOS asks to format disk
- âĸQuick-formatted by mistake
Recovery Success Rate: High (85-90%)
Logical Corruption
File system damage making data inaccessible, often caused by improper shutdowns, software errors, or virus infections.
Common Signs:
- âĸDrive shows as RAW format
- âĸCannot access certain folders
- âĸError messages when accessing files
Recovery Success Rate: Medium-High (75-90%)
Mechanical Failure
Physical damage to drive components such as read/write heads, motor, or platters, causing hardware malfunction.
Common Signs:
- âĸClicking or grinding noises
- âĸDrive not recognized by BIOS
- âĸSpinning up then stopping
Recovery Success Rate: Medium (60-80%)
Electrical Damage
Damage to the drive's electronic components, often from power surges, static discharge, or circuit failure.
Common Signs:
- âĸBurning smell
- âĸDrive not powering on
- âĸCircuit board damage visible
Recovery Success Rate: Medium (65-75%)
Encryption Issues
Problems with encrypted drives or files, including forgotten passwords, corrupted encryption headers, or ransomware attacks.
Common Signs:
- âĸCannot access encrypted files
- âĸForgotten encryption password
- âĸRansomware messages or locked files
Recovery Success Rate: Variable (10-80%)
Storage Device Expertise
We recover data from all types of storage devices with specialized approaches for each technology:
Hard Disk Drives (HDD)
Traditional magnetic storage with mechanical moving parts, used in desktops, laptops, and external drives. Common problematic models include Seagate ST12000NM0007 (12TB), ST14000NM0138 (14TB), HGST 12TB series, and older WD Green drives.
Common Issues:
- âĸBad sectors (common in Seagate Barracuda series)
- âĸHead crashes (WD Blue 2-4TB models)
- âĸMotor failure (Toshiba P300 series)
- âĸPlatter damage (common in dropped drives)
- âĸPCB failure (Seagate Expansion externals)
Our Recovery Approach:
Our technicians use specialized equipment in dust-free environments to repair and recover data from physically damaged HDDs, including platter swaps and head stack replacements. We have extensive experience with high-failure models like Seagate ST12000NM0007 and HGST 12TB drives.
Solid State Drives (SSD)
Flash memory-based storage with no moving parts. Known problematic models include Samsung 980 Pro (2TB), 990 Pro (rapid health degradation), and 970 EVO Plus (2021-2022 batches). WD Black SN850X and Kingston NV2 are generally more reliable.
Common Issues:
- âĸController panic (Samsung 990 Pro under load)
- âĸFirmware bugs (Samsung 980 Pro read-only failures)
- âĸRapid health degradation (Samsung 990 Pro losing 10% in weeks)
- âĸNAND wear (all drives after heavy use)
- âĸPower loss corruption (common in all NVMe drives)
Our Recovery Approach:
We employ advanced firmware-level recovery techniques for SSDs, specializing in Samsung 980/990 Pro failures. We can recover data from drives in read-only mode, perform chip-off recovery for failed controllers, and have experience with the widespread Samsung SSD issues from 2021-2024.
RAID Arrays
Multiple drives configured together for redundancy or performance. Common controllers include Dell PERC, HP Smart Array, LSI MegaRAID, and Synology/QNAP NAS systems. We handle all RAID levels (0, 1, 5, 6, 10, 50, 60).
Common Issues:
- âĸFailed RAID controller (Dell PERC H700/H710 common)
- âĸMultiple drive failures (especially Seagate drives in same batch)
- âĸArray configuration loss (HP Smart Array P410i/P420i)
- âĸAccidental rebuild (Synology DSM mishaps)
- âĸURE during rebuild (common with large consumer drives)
Our Recovery Approach:
Our RAID specialists can reconstruct arrays from multiple failed drives, including degraded RAID 5/6 with 2+ drive failures. We work with all major controllers (Dell PERC, HP Smart Array, LSI/Broadcom, Adaptec) and NAS systems (Synology, QNAP, Buffalo, Netgear).
Flash Media & Memory Cards
Portable storage including USB drives (SanDisk, Kingston, Samsung T5/T7), SD cards (SanDisk Extreme Pro, Lexar), CF cards, and microSD cards. Common failures in fake/counterfeit cards and budget brands.
Common Issues:
- âĸController failure (common in cheap USB drives)
- âĸBroken connectors (USB-C on Samsung T7)
- âĸFake capacity cards (eBay/Amazon counterfeits)
- âĸPhysical damage (bent microSD cards)
- âĸWater/heat damage (dashcam & action camera cards)
Our Recovery Approach:
We provide chip-off recovery for damaged flash media, specializing in monolithic USB drives and microSD cards. We can recover from fake capacity cards, water-damaged GoPro/dashcam storage, and professional photography CF cards (Canon/Nikon RAW files).
Common Drive Models & Known Issues
Quick reference guide for drive-specific failures and recovery success rates:
Traditional Hard Drives (HDD)
| Brand/Model | Common Issues | Failure Rate | Recovery Rate |
|---|---|---|---|
| Seagate ST12000NM0007 (12TB) | Head crashes, firmware bugs, bad sectors | High (3.5%+) | 70-80% |
| Seagate ST14000NM0138 (14TB) | Motor failure, platter damage | High (2.8%) | 65-75% |
| WD Blue WD40EZRZ (4TB) | Head parking issues, slow sectors | Medium (1.2%) | 85-90% |
| WD Red Pro (8-16TB) | NAS RAID failures, URE during rebuild | Low (0.8%) | 90-95% |
| HGST HUH721212ALE (12TB) | Bearing failure, servo errors | High (4.2%) | 60-70% |
| Toshiba P300 (1-4TB) | Click of death, PCB failure | Medium (1.5%) | 80-85% |
| Seagate Barracuda (1-8TB) | Bad sectors, firmware corruption | Medium (1.8%) | 85-90% |
Solid State Drives (SSD)
| Brand/Model | Common Issues | Failure Pattern | Recovery Rate |
|---|---|---|---|
| Samsung 990 Pro (1-4TB) | Rapid health degradation (10% in weeks), controller panic | Critical | 50-70% |
| Samsung 980 Pro 2TB | Read-only failure mode, sudden death | High Risk | 40-60% |
| Samsung 970 EVO Plus | 2021-2022 batch failures, firmware bugs | Batch Issue | 70-80% |
| WD Black SN850X | Thermal throttling, firmware updates needed | Low | 85-95% |
| Crucial MX500 (SATA) | Wear leveling, power loss protection | Very Low | 90-95% |
| Kingston NV2/NV3 | Controller swaps, QLC endurance | Medium | 75-85% |
| Intel 660p/665p | QLC wear, cache overflow | Medium | 80-90% |
External & Portable Drives
| Brand/Model | Common Issues | Vulnerability | Recovery Rate |
|---|---|---|---|
| Seagate Expansion (2-5TB) | USB bridge failure, PCB issues | Drop Damage | 75-85% |
| WD My Passport | Hardware encryption, USB controller | Encryption Lock | 60-80% |
| Samsung T7 Shield | USB-C connector damage, firmware | Water Resistant | 85-90% |
| LaCie Rugged | Thunderbolt issues, internal drive failure | Shock Protected | 80-90% |
| G-Drive Mobile | Time Machine corruption, USB-C | Mac Specific | 85-95% |
Recovery Rate Guide:
Note: Recovery rates are estimates based on typical cases. Actual recovery success depends on damage severity, data importance, and recovery techniques used. Firmware updates may resolve some issues - always update before concluding drive failure.
Our Data Recovery Process
We follow a meticulous process to ensure the highest chance of successful data recovery:
Free Evaluation
We examine your storage device and provide a detailed assessment of damage, recoverability, and cost - all at no charge.
Data Recovery
Using specialized equipment and techniques, we extract your data from the damaged device to secure recovery media.
Verification
We verify all recovered files, ensuring they're intact and functional before returning them to you.
Secure Return
Your recovered data is delivered on new storage media with detailed documentation and secure deletion of our recovery copies.
Advanced Recovery Capabilities
Clean Room Facilities
For physical drive recoveries, we operate in controlled environments where dust and contaminants are minimized, allowing safe access to internal drive components without causing further damage. Our technicians are trained in clean room protocols for hard drive disassembly and repair.
Proprietary Recovery Tools
We utilize specialized hardware and software tools not available to the general public, including advanced imaging equipment that can create bit-by-bit copies of failing drives without causing further damage and proprietary software that can reconstruct damaged file systems.
RAID Recovery Expertise
Our team includes specialists in RAID recovery who can rebuild arrays from multiple failed drives. We can handle all RAID levels (0, 1, 5, 6, 10, etc.) and even custom or nested RAID configurations. We've successfully recovered data from arrays with multiple drive failures, where other recovery services failed.
Encrypted Data Recovery
We can recover data from encrypted drives and help with situations involving forgotten passwords in many cases. Our specialists work with BitLocker, FileVault, VeraCrypt, and other encryption systems to help restore access to your secured data while maintaining the confidentiality of your information.
Why Choose JTG Systems for Data Recovery?
High Success Rate
We maintain a 95%+ recovery success rate for logical issues and 75%+ for physical damage cases, among the highest in the industry. Our specialized equipment and expertise allow us to recover data that others cannot.
Same-Day Service
We offer same-day data recovery for most logical issues, with priority handling for emergency cases. When your data is critical, we understand that every hour counts, which is why we prioritize rapid recovery.
No Recovery, No Fee
If we can't recover your critical data, you don't pay. We offer free evaluations and only charge when we successfully recover the files you need. This guarantee reflects our confidence in our recovery capabilities.
Frequently Asked Questions
How long does data recovery take?
For logical issues (deleted files, formatting, etc.), most recoveries are completed same-day. Physical recovery cases typically take 2-5 business days, depending on the severity of damage and parts availability. We offer expedited service for emergency situations.
How much does data recovery cost?
Pricing depends on the type of failure and device complexity. We provide a detailed quote after free evaluation, and there are no hidden fees. Call (905) 892-4555 to discuss your specific data recovery needs and pricing.
Can you recover data from water-damaged devices?
Yes, we can recover data from water-damaged devices in many cases. The key is to never power on a wet device and to get it to us as quickly as possible. Our technicians will disassemble, clean, and recover data from the components using specialized techniques.
Is my data kept confidential?
Absolutely. We maintain strict confidentiality protocols. All recovered data is accessible only to authorized technicians, and we sign NDAs upon request. After delivery, we securely wipe all recovery copies from our systems.
Start Your Data Recovery Process Today
Data recovery can be stressful, but with JTG Systems, you can rest assured your data is in good hands. We offer top-notch same-day data recovery services with a focus on speed, security, and affordability. Most recovery processes are completed the same day! Contact us today at (905) 892-4555.
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